General:

All claims must be made within 7 days of receipt of merchandise
The company reserves the right at all times to reject any or all orders for any reason
Some items are non-returnable

Payment Terms

Credit cards are accepted, net 30 days for approved accounts. Ask for our application process.
We reserve the right to hold shipments against past due accounts
Seller may require full or partial payment in advance, in its sole judgment, the financial condition of the buyer does not justify the terms specified
All past due accounts may be subject to fees
Returned checks are subject to a minimum of $60

Acceptance, Alteration, and Cancellation of Orders

Orders for other than standard items or standard lengths may not be canceled after the purchase has been committed, production schedule or any costs incurred.

Return or Defective Merchandise

Defective or failed material to be held at the buyer’s premises until authorization has been granted by the seller to return or dispose of merchandise. Merchandise to be returned for final inspection must return Freight Prepaid in the most economical way. Credit will be issued for the material found to be defective upon our inspection based on prices at the time of purchase.

Merchandise Shipped in Error

Buyer must notify the seller immediately on any merchandise shipped in error. Upon notification, merchandise is to be returned to the seller either via truck on a Freight Collect basis, via the carrier of our choice, or via UPS on a Freight Prepaid basis. The buyer will be reimbursed for the cost of merchandise, plus any additional freight which may have been incurred due to shipping error.

Merchandise Ordered In Error

Standard packaged merchandise only may be returned, provided that the merchandise is in the original buyer’s possession not more than 30 days. If merchandise is accepted for return, merchandise must return Freight Prepaid and the buyer will be charged a fee for a rehandling charge, plus a chargeback for outbound freight charges if the original order was shipped prepaid. Returns are not accepted for any merchandise that is specifically manufactured to meet the buyer’s requirement of either specifications or large quantity.

Delivery, Damages, Shortages

Delivery to the initial common carrier shall constitute the delivery to the buyer. Our responsibility, insofar as transportation risks are concerned, ceases upon the delivery of the merchandise in good condition to such a carrier, and all the merchandise shall be shipped at the buyer’s risk.

Goods Damaged in Shipment

Upon receipt of shipment, any evidence of damage to the original shipping package must be reported by the receiving party and a claim made with the delivering carrier upon receipt of shipment

Concealed Damage

Any evidence of damage to material shipped, upon the opening of the original shipping package, must be reported to the receiving party and a claim made with the delivering carrier without delay.